Last Updated: August 12, 2024

At Coast 2 Coast Inspection Services (“C2C”, “we”, “our”, “us”), we are committed to protecting your privacy. This Privacy & Cookie Policy outlines how we collect, use, and protect your personal information when you visit our website https://c2cinspectfl.com/ (the “Website”) or use our services (“Services”).

1. Information We Collect

• Personal Information: When you interact with us, we may collect personal information such as your name, email address, phone number, mailing address, payment information, and any other information you provide voluntarily.

• Usage Data: We may collect information about how you use the Website, including your IP address, browser type, pages visited, time spent on pages, and other related data.

2. How We Use Your Information

• Service Provision: We use the information you provide to deliver our inspection services, process payments, and communicate with you regarding appointments, results, and customer support.

• Improvement: We may use your information to improve our Website, Services, and customer experience.

• Marketing: With your consent, we may use your contact information to send you promotional materials and updates about our services. You can opt out of these communications at any time.

3. How We Share Your Information

• Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating the Website, conducting our business, or providing services to you (e.g., payment processors, email service providers). These third parties are required to maintain the confidentiality of your information.

• Legal Compliance: We may disclose your information if required to do so by law, or if we believe such action is necessary to comply with legal obligations, protect our rights, or protect the safety of our users or the public.

• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

• What Are Cookies?: Cookies are small text files that are placed on your device when you visit our Website. They allow us to recognize your device and store some information about your preferences or past actions.

• Types of Cookies We Use:

• Essential Cookies: These cookies are necessary for the Website to function properly. They enable basic features like page navigation and access to secure areas of the site.

• Analytical/Performance Cookies: These cookies allow us to analyze how visitors use our Website, helping us improve its performance and user experience.

• Functional Cookies: These cookies enable the Website to provide enhanced functionality and personalization, such as remembering your preferences.

• Advertising Cookies: These cookies are used to deliver advertisements that are relevant to you and your interests. They may also limit the number of times you see an ad and measure the effectiveness of ad campaigns.

• Managing Cookies: You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of the Website.

5. Data Security

• Security Measures: We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee the security of your data.

• Data Retention: We will retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

• Access and Correction: You have the right to request access to the personal information we hold about you and to request corrections if the information is inaccurate or incomplete.

• Deletion: You have the right to request the deletion of your personal information, subject to certain legal obligations.

• Opt-Out: You have the right to opt out of receiving marketing communications from us at any time by following the unsubscribe instructions included in the communication or by contacting us directly.

• Data Portability: In certain circumstances, you have the right to receive a copy of the personal information we hold about you in a structured, commonly used, and machine-readable format.

7. Children’s Privacy

• Our Website and Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information as soon as possible.

8. International Users

• If you are accessing our Website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located. By using our Website, you consent to this transfer and processing.

9. Changes to This Policy

• Updates: We may update this Privacy & Cookie Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. Your continued use of the Website or Services after any changes indicates your acceptance of the updated policy.

10. Contact Us

• Questions: If you have any questions, concerns, or requests regarding this Privacy & Cookie Policy or our data practices, please contact us at [email address] or [phone number].